Privacy Policy-D&Co Essentials

Effective date: [01-10-2025]
Last updated: [17-02-2026]

D&Co Essentials (“we”, “us”, “our”) operates a digital showcase and integrated online store that helps businesses present their products and services and makes it easier for customers to discover and purchase them. This Privacy Policy explains how we collect, use, share, and protect personal data when you use dandcessentials.com (the “Site”) and any related forms, communications, or services.

We are the data controller of your personal data for the purposes described below.

1) Data we collect

a) Data you provide directly

• Account / business onboarding: name, business name, role, email, phone/WhatsApp, business description, category, address/region (optional), social profiles, media (logos, photos, videos), product/service details and pricing.

• Transactions (if enabled): order details, billing/shipping information, payment method details (processed by our payment processor—see “Processors”).

• Support & communications: messages sent via forms, email, or chat, plus metadata required to handle your request.

• Marketing preferences: newsletter opt-ins, notification settings.

b) Data collected automatically (“Device Information”)

• IP address, browser and device type, operating system, language, time zone.

• Cookies and similar technologies (see Cookie Notice below).

• Site activity: pages viewed, referring URLs/search terms, clicks, scroll depth, and general engagement metrics.

c) Public business profile content If you choose to publish a business profile on D&Co Essentials, the information you submit for that profile (e.g., business name, description, images, social links, WhatsApp/contact button, catalog) will appear publicly on the Site to maximize your visibility. Do not include information you do not wish to make public.

2) Purposes & legal bases

We process personal data for the following purposes and legal bases:

• Provide and operate the Site and services, including onboarding your business, publishing your profile, listing products/services, enabling customer contact, order handling, and account management.
  Legal bases: Contract performance; Legitimate interests.

• Customer acquisition & visibility for participating businesses (your profile is intentionally public to attract customers).
  Legal bases: Contract performance; Legitimate interests.

• Payments & invoicing via third‑party processors; fraud prevention.
  Legal bases: Contract performance; Legitimate interests; Legal obligation.

• Support & communications (respond to inquiries, send important notices about service changes or terms).
  Legal bases: Contract performance; Legitimate interests.

• Analytics & service improvement (security, performance, usage statistics, detect abuse).
  Legal bases: Legitimate interests.

• Marketing (optional) such as newsletters or promotional updates when you opt in; you can unsubscribe anytime.
  Legal bases: Consent; Legitimate interests where permitted by law.

• Legal compliance and to protect our rights and users’ safety.
  Legal bases: Legal obligation; Legitimate interests.

3) Sharing & processors

We share data only as necessary:

• Service providers / processors (acting under our instructions), for hosting, security/CDN, analytics, email delivery, payment processing, marketing (if opted in), and support tooling. Typical categories may include:

  • Hosting/CDN & security (e.g., Cloudflare or equivalent)

  • Analytics (e.g., Google Analytics)

  • Marketing pixels (e.g., Meta/TikTok Pixel) if used

  • Email & notifications (e.g., transactional email provider)

  • Payments (e.g., Stripe or another PCI‑compliant processor)
    We keep written contracts with processors and require appropriate safeguards.

• Business profile publishing: information you choose to publish as part of your public business profile is visible to all visitors.

• Legal reasons: to comply with law/subpoena, protect our rights or users’ safety, investigate fraud, or respond to lawful government requests.

• Business transfers: if we undergo a merger, acquisition, or asset sale, your data may transfer under equivalent protections.

4) International transfers

Our service and processors may be located in different countries. Where required, we implement appropriate safeguards for international transfers (e.g., Standard Contractual Clauses). If you are in the EEA/UK, your data may be transferred outside Europe (e.g., to the United States or Canada) with such safeguards in place.

5) Data retention

We keep personal data only for as long as needed for the purposes stated or as required by law. Typical retention examples:

• Account/business profile data: retained while the account is active, then deleted or anonymized within a reasonable period after closure.

• Transaction records: retained as required by tax/accounting law.

• Support communications: retained for quality and audit for a limited period.
  We may retain minimal logs to prevent fraud or abuse.

6) Your choices & rights

• Access, correction, deletion: you may request access to the data we hold about you, correct inaccuracies, or ask us to delete your data (subject to legal/contractual limits).

• Restrict or object to processing in certain cases; portability for data you provided.

• Marketing opt‑out: you can unsubscribe from promotional emails at any time.

• Public profile: you control what information appears on your public business page; you can request changes or removal.

• Cookies: manage preferences as described in the Cookie Notice.

EEA/UK residents: you have the rights listed above under GDPR. You also have the right to lodge a complaint with your local data protection authority.

To exercise any right, email infocontacto@dandcessentials.com or use the contact details below. We may need to verify your identity before actioning requests.

7) Children’s data

Our services are not intended for children under 16. We do not knowingly collect personal data from children. If you believe a child provided data, contact us and we will delete it promptly.

8) Security

We apply reasonable administrative, technical, and physical safeguards to protect personal data against unauthorized access, use, alteration, or disclosure. While we strive to protect your data, no method of transmission or storage is 100% secure.

9) Links to third‑party sites

Our Site may include links to third‑party websites or services. We are not responsible for their privacy practices. Review their policies before providing personal data.

10) Changes to this Policy

We may update this Policy from time to time. We will post the updated version with a new “Last updated” date and, when appropriate, notify you via the Site or email.

11) Contact

D&Co Essentials
[Address: Paramaribo, Suriname]
Email: infocontacto@dandcessentials.com

D&Co Essentials — Cookie Notice

What are cookies?
Cookies and similar technologies (pixels, local storage) are small files used to recognize your browser, remember preferences, improve performance and security, measure usage, and support features such as business profiles and contact buttons.

How we use cookies

• Essential (required to run the Site): session management, security, load balancing/CDN.

• Analytics (optional): to understand traffic and improve features (e.g., Google Analytics).

• Marketing (optional): to measure campaigns and reach relevant audiences (e.g., Meta/TikTok pixels). We only use these where permitted by law and, where required, after your consent.

Managing cookies
On your first visit, you may see a banner to accept or manage cookies. You can change or withdraw consent at any time via Cookie Settings (link in footer) and by adjusting your browser settings (blocking or deleting cookies may impact functionality).

Cookie details (examples—keep only what you use)

• Essential: __cf_bm (Cloudflare bot management), session identifiers

• Analytics: ga, gid (Google Analytics)

• Marketing: _fbp (Meta), TikTok pixel cookies
  Retention periods differ by cookie type and provider.

Contact: infocontacto@dandcessentials.com

Returns & Refunds Policy

Effective Date: []

Thank you for shopping at D&Co Essentials.
We want you to enjoy a smooth and transparent return experience. Please read the following conditions carefully.

1. Right to Cancel Your Order

You have the right to cancel your order within 30 days without providing any reason.

The cancellation period expires 30 days after the day you received the goods, or on which a third party (other than the carrier) received the goods on your behalf.

To exercise your right of cancellation, you must notify us with a clear statement of your decision.

You may contact us at:
📧 infocontacto@dandcessentials.com

2. Refund Process

Once your returned item is received and inspected, we will process your refund.

• Refunds are issued within 30 days from the day we receive the returned goods.

• We will use the same payment method you used for your order.

• You will not incur any additional fees for receiving your refund.

3. Conditions for Returns

To be eligible for a return, please ensure that:

✔ The item was purchased within the last 30 days
✔ The item is in its original packaging
✔ The item is unused, undamaged, and in the same condition in which you received it

4. Items That Cannot Be Returned

The following items are non‑returnable:

❌ Goods made to your specifications or clearly personalized
❌ Goods that deteriorate rapidly or have expired
❌ Goods that are not suitable for return due to health or hygiene reasons, once unsealed
❌ Goods that, due to their nature, become inseparably mixed with other items after delivery

We reserve the right to refuse returns that do not meet the conditions above.

5. Returning Goods

You are responsible for the cost and risk of returning items to us.

Please send returns to the following address:

Gemineladsweg 58

We strongly recommend using an insured and trackable shipping method.
We cannot issue refunds for items lost or damaged during return transit.

Refunds can only be processed once we have:

• Received the returned product, or

• Proof of completed and confirmed return delivery

6. Gifts

If the item was marked as a gift at purchase:

• You will receive a gift credit equal to the value of the returned item.

• A gift certificate will be emailed or mailed to you after we receive the return.

If the item was not marked as a gift:

• The refund will be issued to the original purchaser.

7. Contact Us

If you have any questions about this Returns & Refunds Policy, please contact us:

📧 infocontacto@dandcessentials.com

Terms & Conditions – D&Co Essentials

1. Service Overview

D&Co Essentials provides digital visibility, promotional content, and online business listing services under monthly subscription plans. Services vary depending on the selected plan.

2. Subscription Model

All plans operate on a monthly subscription basis.
Payment must be completed before services begin.

Services are delivered according to the features included in each selected plan.

3. Content Responsibility

The client is responsible for providing accurate business information, images, pricing, and promotional details.

D&Co Essentials is not responsible for incorrect information provided by the client.

4. Delivery Timeline

Service activation begins within 48 hours after confirmed payment and receipt of required business information.

5. Updates

Monthly updates included in each plan must be requested by the client.
Unused updates do not accumulate.

6. Promotional Content

Promotional posts, flyers, and videos are created according to D&Co Essentials branding standards and scheduling availability.

7. Results Disclaimer

D&Co Essentials provides visibility and promotional exposure.
We do not guarantee sales, leads, or specific financial results.

8. Termination

Services may be terminated according to the cancellation policy below.

More Terms & Conditions

Last updated: [17-02-2026]

Welcome to D&Co Essentials (“we”, “us”, “our”).
By accessing or using dandcessentials.com (the “Site”), you agree to be bound by these Terms and Conditions. If you do not agree, please stop using the Site immediately.

These Terms govern your use of the Site, your interaction with our services, and any business-related features we offer, including digital showcases, business pages, listings, promotions, and communication tools.

1. Use of the Website

You must use this website lawfully and in accordance with these Terms. By using the Site, you confirm that:

• You are at least 16 years old.

• Any information you submit is accurate and truthful.

• You will not use the Site for fraudulent, harmful, or illegal activities.

• You will not attempt to hack, modify, damage, or disrupt the Site or its services.

We reserve the right to suspend or terminate access at our discretion if misuse is detected.

2. Cookies

The Site uses cookies to provide a functional and personalized experience.

• Required cookies are essential for security, navigation, and basic functionality.

• Optional cookies (analytics, marketing, personalization) may be used with your consent.

• Third-party embedded services (e.g., videos, maps, analytics tools) may also place cookies.

For more details, see our Cookie Notice.

3. Intellectual Property

All content on D&Co Essentials—including text, graphics, logos, icons, images, and layout—is owned by D&Co Essentials or licensed to us.

You may not:

• Copy, reproduce, or republish our materials

• Sell, rent, or sublicense our content

• Redistribute content outside of permitted sharing

• Reverse engineer or extract data from the Site

Temporary, personal viewing for non-commercial use is allowed.

4. Business Profiles & User-Generated Content

Businesses may submit content (descriptions, images, prices, contact information, etc.) to be displayed publicly on their D&Co Essentials profile.

By submitting content, you confirm that:

• You own or have rights to all materials you upload

• Your content does not violate any copyright, trademark, or intellectual property

• Your content does not contain unlawful, defamatory, offensive, or misleading information

• Your content is accurate and updated when necessary

You grant D&Co Essentials a non-exclusive, royalty-free license to display, reproduce, and adapt your submitted content for platform functionality (e.g., your business page, directory listing, promotional visibility).

We may remove or edit content at our sole discretion if it violates these Terms or harms the platform.

5. Comments & Public Contributions

If the Site allows comments, ratings, reviews, or feedback:

• We do not pre‑moderate content submitted by users

• Opinions expressed belong solely to the users

• We may remove or restrict comments that are offensive, harmful, spam, or inappropriate

We are not liable for user-generated content, but we encourage users to report misuse.

6. External Links

Our Site may include links to external websites, marketplaces, social platforms, or services operated by third parties.

• We do not control or endorse external content

• We are not responsible for their content, policies, or actions

• Users should review third-party Terms and Privacy Policies before using those services

7. Linking to Our Website

You may link to our homepage as long as:

• The link is not misleading

• The link does not suggest endorsement or partnership

• The link is placed on lawful and appropriate content

• You do not misuse our branding

Use of the D&Co Essentials logo requires written permission.

8. Platform Availability

We aim to keep the Site operational at all times, but:

• We do not guarantee uninterrupted service

• We may change, update, suspend, or remove features without notice

• We are not liable for downtime, data loss, or service interruptions

9. Purchases, Services & Business Plans

If you purchase a subscription, business visibility plan, or any product/service:

• You agree to provide accurate payment and account information

• You acknowledge that certain information (such as business name or contact information) may be publicly displayed as part of your plan

• Cancellations and returns are governed by our Returns & Refunds Policy

We reserve the right to adjust pricing, offerings, or features with notice.

10. Limitation of Liability

To the fullest extent permitted by law:

• We are not liable for indirect, incidental, or consequential damages

• We do not guarantee the accuracy or completeness of the information on the Site

• Content provided by businesses is their sole responsibility

• Visitors and businesses use the Site at their own risk

Nothing in these Terms excludes liability where it cannot legally be excluded (e.g., fraud, personal injury caused by negligence).

11. Changes to These Terms

We may update these Terms periodically.
When changes occur, the updated version will be posted with a new “Last updated” date.

Continued use of the Site after changes means you accept the updated Terms.

12. Contact Information

For questions about these Terms, please contact us at:
📧 infocontacto@dandcessentials.com